Step one
Get the billing code before you ask about money
A hospital cannot quote a price for "a scan". It can quote a price for
CPT 71046, a two-view chest X-ray. Ask the ordering doctor's office for
the CPT code (for a test or scan) or the MS-DRG (for an inpatient stay)
on the order. They deal with this question constantly, and it takes them
seconds.
With a code in hand, every later answer becomes checkable. Without one,
you and the billing office may be talking about two different things and
neither of you will know.
Step two
Look the price up before you ring anyone
Since 2021, federal rules (45 CFR 180) have required every hospital to
publish a machine-readable file of its standard charges, including the
discounted cash price. That file is public. It is also enormous and
close to unreadable by hand, which is the gap this site exists to close:
we have read 447,806,227 rows of those files
across 409 hospitals in 25
metros and pulled out the procedures people actually shop for.
Start with your city's page here, open the procedure, and you will see
what each hospital publishes for that code, with a link to the exact
file the number came from. If your hospital is not covered here, its
file lives at a fixed address on its own website
(/cms-hpt.txt at the domain root lists where), and our
guide to the files
themselves explains how to read one.
Reality checkOf the
551 hospitals in the metros we cover, we could find no
published file at all for 138. If your hospital
publishes nothing, skip straight to the phone call in step three.
Step three
Call the billing office, not the front desk
Ask for the discounted cash price for your code, at the specific
location you will visit. Then ask three follow-ups, because each one
routinely changes the number:
"Does that include the doctor's fee?" It usually does
not. Hospital price files cover the facility's own charge. The
radiologist who reads your scan or the surgeon who operates bills
separately, and that fee is in nobody's published file.
"Is there a prompt-pay or pay-in-full discount?" Many
hospitals take a further cut for payment on the day. This discount is
often unpublished, which means the file's number can be a ceiling, not a
floor.
"Do I qualify for financial assistance?" Nonprofit
hospitals are required to have a financial assistance policy, and the
income thresholds are higher than most people assume. An assistance
write-down can beat the cash price by a wide margin, and you can ask
about both in the same call.
What the number is
A published price is a starting point, not a quote
What you are finally billed depends on what is actually done. A
straightforward scan can stay straightforward, or the visit can grow
extra billable lines while you are in the building. A published
self-pay price tells you what the hospital says the named procedure
costs at its facility. That is genuinely useful, and it is also all it
is.
Some hospitals also publish the required column and leave it empty. We
found hospitals whose files carry millions of rows and not one self-pay
price; the measurements are on
what we found reading these files. When a
hospital's own pricing page says its charges are the same for every
patient, the phone call and the estimate tool are the only routes to a
number, so step three is not optional there.
Before you goGet the final
figure in writing if you can, even as an email or a printed estimate.
A price you can point to is worth far more at billing time than a
price someone once said on the phone.